Operations Manager

3 days ago


Germantown, Tennessee, United States Goldfish Swim School - Gilbride Management Group (GMG) Full time
Job Title

Aquatic Operations Manager

About the Role

We are seeking an experienced Aquatic Operations Manager to oversee the daily operations of our Goldfish Swim School location. As a key member of our team, you will be responsible for ensuring the quality and success of our swim school, including pool operations, staff management, and customer service.

Responsibilities
  • Pool Operations: Directs and controls the daily pool operations to ensure compliance with GSS standard operating procedures.
  • Staff Management: Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Customer Service: Oversees customer service to maintain a high level of satisfaction and company culture.
Requirements
  • Education: High school diploma or equivalent required; Bachelor's degree in business administration or related field preferred.
  • Experience: Two or more years as a certified lifeguard, youth sports instructor/coach, camp counselor, or childcare provider required; experience as a swimming instructor preferred.
Benefits
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Benefits Package: 401(k) matching, health insurance, dental insurance, vision insurance, and paid time off.

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