Esthetician Department Manager
3 weeks ago
Job Description
As a Lead Esthetician at Hand & Stone - Germantown, you will play a critical role in delivering exceptional customer experiences and driving business results. You will lead and manage the Esthetics Department, providing guidance and support to your team members, while also meeting or exceeding sales and operational goals.
Key Responsibilities
- Lead and manage the Esthetics Department, including scheduling, training, and coaching team members.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Maintain accurate records and reports, including sales data, inventory levels, and employee performance metrics.
- Collaborate with Spa Management to achieve business objectives and implement company initiatives.
- Stay up-to-date on industry trends, best practices, and new technologies to continually improve services and processes.
Requirements
- Proven leadership experience in a spa or wellness setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work effectively in a fast-paced environment with multiple priorities and deadlines.
- Ability to maintain confidentiality and handle sensitive information.
- Strong knowledge of spa services, products, and industry trends.
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