Business Systems Analyst II

2 weeks ago

Irving, Texas, United States CHRISTUS Health Full time
Job Summary

The Business Systems Analyst II is a key member of our team, responsible for leading project meetings, gathering business requirements, and translating them into automated solutions. This role entails advising customers on the operation and administration of collection system applications, working with the facility host support team, and collaborating with customers to enhance their work methodologies and tools.

Key Responsibilities
  • Clarify system, workflow, and process needs with operations to understand the purpose and content of requested enhancements
  • Assist customers with understanding of system functionality and process flows, and optimize their use of assigned applications and specific project-driven tasks
  • Analyze customer workflow and/or processes flows, and assist customers with reengineering their department work, updating customer strategies, and improving processes related to account flow and reconciling accounts with customers
  • Translate customer requests into program specifications, understand and appreciate customers' clinical and business functions, and document business requirements and technical details
  • Consult with management or senior team members as needed, support day-to-day operation in assigned process area, and identify system enhancements that will improve business processes and support future business needs
  • Identify issues and concerns, communicate them to management or senior team, develop options and recommendations, and author or provide review of system requests on behalf of the business units and process managers
  • Learn new technologies and systems, develop detailed technical design for workflow automation, and implement system changes, including monitoring for successful and intended outcomes
  • Lead and facilitate meetings with project team, including end users, management, and IS team members, and utilize operational and system knowledge to provide recommendations for increased efficiencies and automation through proprietary workflow system
Requirements
  • Associate Degree
  • Ability to work in a fast-paced, team environment, produce written material to sufficiently communicate at all levels of the organization, and analyze complex business issues and identify, design, and implement effective practical recommendations
  • Strong organizational skills, ability to manage multiple competing projects and deadlines, and independent, logical thinker with proven ability to perform detailed data analysis and make sound decisions
  • Intermediate knowledge with database query tools such as MS Access or SQL, ability to handle multiple projects simultaneously, and knowledge of project management methodologies
About Us

We are a healthcare organization committed to delivering high-quality, cost-effective solutions to all levels of users. We strive to create a customer-centric technical knowledge and focus when contributing to the analysis, design, development, testing, documentation, and implementation activities.

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