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Rivian Vehicle Delivery Expert

1 week ago

West Sacramento, California, United States Rivian Full time
About Rivian

We're committed to creating beautiful memories that our customers will love. This role requires a high level of energy, initiative, and understanding of the customer's journey.

Customer experience is at the forefront of everything we do. In this role, you'll be responsible for delivering exceptional customer experiences, engaging with Rivian customers, and identifying their unique needs.

Responsibilities:
  • Engage with Rivian customers and identify their unique needs to create an individualized experience.
  • Support new and existing customers as a Rivian product expert.
  • Execute local registration documents with customers during delivery.
  • Be resourceful and explore your curiosity to seek customer-centric solutions to problems.
  • Work closely with internal cross-functional partners to ensure vehicle standards and operational processes meet Rivian's excellence.
  • Complete additional work and tasks as requested by the leadership team.