Maintenance Operations Manager

24 hours ago

Port Jefferson Station, New York, United States Heatherwood Full time

About Heatherwood

Heatherwood is a leading provider of upscale residential rental communities, commercial properties, and luxury urban spaces. With over 70 years of experience, we have established ourselves as a highly regarded leader in the industry. Our commitment to quality construction, striking designs, and exceptional service has earned us a reputation for excellence.


Job Summary

We are seeking a highly skilled and experienced (Sr.) Maintenance Manager to join our team. As a key member of our maintenance operations, you will be responsible for providing exceptional service to our residents in a fast-paced and challenging environment. If you have a proven track record of managing maintenance associates, a strong understanding of mechanical systems, and excellent communication skills, we encourage you to apply.


Responsibilities

  • Apply a "Safety First" approach to every day at Heatherwood.
  • Maintain the property's interior and exterior standards.
  • Openness and approachability to feedback and consistent communication with your team and management.
  • Advanced understanding and experience with the following mechanical systems, but not limited to (several types of HVAC equipment, plumbing (boilers, water heaters, drain clearing, fixture replacement), electrical repair and troubleshooting, appliance repair, painting, and carpentry.
  • Ability to use multiple building and property management applications and software including or similar functionality to; Yardi, Suite Spot, InCheck Microsoft Outlook, Word, and Excel.
  • Ability to assume the responsibilities of the maintenance manager in their absence.
  • Train and develop maintenance technicians on both technical and administrative skill sets to support growth.
  • Ensure Heatherwood's standards and core values are consistently met.
  • Ability to effectively troubleshoot and problem-solve maintenance issues in a fast-paced setting.
  • Supporting the performance management of all maintenance associates.
  • Shared responsibility of "On-Call" schedule with your property and other Heatherwood properties.
  • Ability to learn or oversee a Sewer Treatment Plant and Swimming Pools where applicable.
  • Job responsibility requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling, and climbing.


Development Opportunities

  • Heatherwood Safety Culture – monthly team safety trainings.
  • How your success in maintenance contributes to the communities' goals.
  • How to effectively manage your time and communicate in a fast-paced setting.
  • Experience supporting community management by leading the maintenance operations of the community.
  • Pool and Spa training. Support in obtaining CPO (Certified Pool Operator) certificate if required.
  • HVAC training and support in obtaining HVAC Universal License.
  • Attention to detail and supporting Heatherwood's maintenance standards.
  • Ongoing maintenance training and development and internal company growth opportunities.


Requirements

  • A minimum of 3+ years in a supervisory role in multifamily residential, commercial, or hotel maintenance, or similar field experience.
  • A track record of managing maintenance associates.
  • Operate with professionalism and integrity.
  • A customer-first approach to providing world-class maintenance and service.
  • Ability to work directly with the Maintenance Manager to drive effective day to day operations of the maintenance operations at the community.
  • Strong time management routines and timely task execution of workload.
  • Vendor management experience includes communicating schedules, providing materials, project execution, and vendor accountability.
  • Advanced understanding of computer and smartphone skills.
  • Experience in managing a work order system, purchasing, and understanding a budget.
  • Balance between field and administrative workload.
  • Safe understanding of hand/power tools/mechanical systems and use of PPE (Personal Protective Equipment)
  • Attention to detail and consistently doing the job right the first time.
  • Universal HVAC Refrigerant Certificate and CPO Certificate
  • Valid driver's license.


What We Offer

Heatherwood offers a competitive benefits package including health & dental, and vision insurance, 401(k), and paid PTO. We are committed to providing a safe and inclusive work environment that supports the growth and development of our employees.


How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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