Retail Operations Manager
3 days ago
We are seeking an experienced Retail Operations Manager to join our team at Monro Muffler Brake. As a leader in our tire and service centers, you will be responsible for providing exceptional customer experiences while driving sales growth and team performance.
Job Summary:
The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates.
Responsibilities:
- Develop Sales and Technical Teammates: Develop sales and technical teammates to produce a consistent 5-star Guest experience.
- Ensure Sales Goals: Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
- Introduce Products: Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Requirements:
- Leadership Experience: Demonstrated leadership experience in a retail/sales environment.
- Business Acumen: Proven ability to manage, drive and deliver financial results while controlling costs.
- Communication: Ability to influence and motivate a team to achieve set goals and objectives.
What We Offer:
- Competitive Salary: $60,000 - $75,000 based on experience.
- Benefits: Paid vacation and holidays, reimbursement for ASE certifications, 401(k) eligibility immediately upon hire, direct deposit, employee discounts, healthcare, vision, and dental.
Growth Opportunities:
We are committed to helping our leaders grow their careers through coursework, demonstrating leadership skills, and open opportunities. Our leaders receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
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