Technical Communications Project Manager

4 weeks ago


Baltimore, Maryland, United States Intralox Full time
Job Summary

Intralox, LLC is seeking a skilled Project Manager to lead the development and delivery of technical documentation for the ARB Equipment product line. This role involves managing cross-functional teams to create high-quality documentation that meets the needs of our customers and stakeholders. The successful candidate will have a strong mix of project management, organizational, and technical writing skills to deliver results in a fast-paced environment.

Key Responsibilities

- Manage the development and delivery of technical communications, including product maintenance manuals, operator manuals, and technical bulletins.
- Collaborate with cross-functional teams to identify documentation needs and propose effective solutions.
- Ensure clear requirements before development starts and manage scope creep.
- Identify and secure necessary resources in collaboration with managers and workforce analysts.
- Set and manage timelines and milestones critical to project success.
- Anticipate, identify, manage, and resolve issues and risks, escalating to management as needed.

Requirements

- B.S. or B.A. from an accredited university and/or 5+ years of experience in Project Management, Product Management, or a related field.
- Proven track record in managing technical projects involving multiple cross-functional team members and stakeholders.
- Experience with authoring in component content management systems (CCMS), such as Tridion, Author-it, or similar system.
- Strong collaborator who is trustworthy and can create alignment without formal authority.
- Commercially minded, with the ability to conceptually grasp and communicate technical information to customers and internal teams.

Preferred Qualifications

- PMP or formal Project Management training
- Experience in managing documentation projects
- Experience in the material handling or warehouse industry
- Technical knowledge of electro-mechanical devices

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