Technical Communications Project Manager

4 weeks ago

Baltimore, Maryland, United States Intralox Full time

Intralox, LLC is seeking a skilled Project Manager to lead the development and delivery of technical documentation for the ARB Equipment product line. This role involves collaborating with cross-functional teams to identify documentation needs and propose effective solutions.

The successful candidate will drive positive change and excel in a fast-paced environment, managing multiple technical projects, stakeholders, and departments. They will bring a strong mix of project management, organizational, commercial, and technical writing skills to deliver high-value documentation.

This position will be located in Baltimore, Maryland, and will involve working with a specialized team dedicated to a strategic customer. The ideal candidate will be a strong collaborator who is trustworthy and can create alignment without formal authority.

Responsibilities:

  • Manage the development and delivery of technical communications, including product maintenance manuals, operator manuals, and technical bulletins.
  • Collaborate with cross-functional teams to identify documentation needs and propose effective solutions.
  • Ensure clear requirements before development starts and manage scope creep.
  • Identify and secure necessary resources in collaboration with managers and workforce analysts.
  • Set and manage timelines and milestones critical to project success.
  • Anticipate, identify, manage, and resolve issues and risks, escalating to management as needed.
  • Maintain clear, proactive, and systematic communication with all stakeholders.
  • Contribute to the development and improvement of team processes and deliverables.

Requirements:

  • B.S. or B.A. from an accredited university and/or 5+ years of experience in Project Management, Product Management, or a related field.
  • Proven track record in managing technical projects involving multiple cross-functional team members and stakeholders.
  • Experience with authoring in component content management systems (CCMS), such as Tridion, Author-it, or similar system.
  • Confident, credible, resilient, proactive, open to feedback, and results-oriented.
  • Strong collaborator who is trustworthy and can create alignment without formal authority.
  • Commercially minded, with the ability to conceptually grasp and communicate technical information to customers and to internal teams.
  • Proficiency in Microsoft Office Programs and Smartsheet.
  • Willingness to travel up to 25%.

Preferred Qualifications:

  • PMP or formal Project Management training.
  • Experience in managing documentation projects.
  • Experience in the material handling or warehouse industry.
  • Technical knowledge of electro-mechanical devices.

Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.

The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.

The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans. Salary Range: $60,700 to $164,900

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