Key Performance Quality Assurance Specialist
6 days ago
We are a residential and commercial cleaning company seeking a dedicated individual to oversee quality control and training in our fast-paced environment.
About Spotless Cleaning SVC:
A reputable cleaning company committed to delivering exceptional service and maintaining the highest standards of cleanliness.
Responsibilities and Requirements- Conduct one-on-one training sessions with technicians to ensure they meet quality expectations.
- Perform daily inspections (5 per day) to guarantee adherence to quality control standards.
- Develop and implement training programs to enhance technician skills and knowledge.
- Communicate effectively with team members, providing leadership and support as needed.
- Monitor performance metrics and offer constructive feedback to technicians and management.
- Assist with other tasks as required to contribute to the overall success of the team.
- Strong communication and leadership abilities.
- Fluent in English and Spanish.
- Previous experience in training and quality assurance.
- Ability to work independently and collaboratively within a team.
- Attention to detail and organizational skills.
- Capacity to prioritize and manage multiple tasks efficiently.
Our compensation package includes an estimated salary range of $55,200 - $63,360 annually, commensurate with qualifications and experience. Additional benefits may be discussed during the interview process.
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