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Indirect Loan Processing Specialist
2 months ago
POSITION SUMMARY
The Indirect Loan Processor I plays a crucial role in the verification and processing of loan applications received from authorized dealerships. This position requires meticulous attention to detail and the ability to manage multiple tasks efficiently.
KEY RESPONSIBILITIES
1. Assess all documentation submitted by approved dealerships to ensure accuracy and completeness.
2. Evaluate income based on established internal policies and guidelines.
3. Foster and maintain effective relationships with Sierra Central Credit Union's Business Development Managers (BDM) and dealership personnel.
4. Liaise with BDMs and dealership staff regarding any missing documentation, loan payoff quotes, and funding delays.
5. Conduct thorough reviews and audits of loan files and membership applications for precision and thoroughness.
6. Adhere to all regulatory standards and internal security protocols.
7. Demonstrate the ability to perform well under pressure while managing multiple projects and deadlines.
8. Engage in continuous sitting or standing for approximately six to seven hours daily, with intermittent bending and walking.
9. Capable of performing light physical tasks, including lifting, carrying, or pushing items weighing up to 25 lbs.
10. Consistently exhibit cooperative behavior with colleagues and supervisors.
PRIMARY DUTIES
This role is responsible for receiving indirect loan contracts from approved dealerships, verifying that all information in the loan package aligns with the loan approval or counteroffer provided by the approving underwriter/system, and facilitating the disbursement of funds. The position operates in a fast-paced environment that emphasizes detail and organizational skills.
ADDITIONAL RESPONSIBILITIES
1. Familiarity with Sierra Central Credit Union's products and services.
2. Collaborate with and support adherence to all internal policies and procedures, promoting risk management and overall operational integrity.
3. Ensure loan packages are complete and accurate prior to submission for auditing.
4. Address lending inquiries from members, staff, and dealership partners.
5. Approximate time allocation includes:
a. 50% Organizing incoming loan packages from dealerships (both paper and electronic) for funding and auditing.
b. 20% Communicating (via phone, email, and LOS) with dealerships, SCCU BDMs, and staff regarding funding delays and status updates.
c. 15% Preparing files for auditing and scanning.
d. 15% Conducting audits of funded files.
6. Perform other duties as assigned.
COMPENSATION
The starting pay for this position is $24.71 per hour, commensurate with experience, along with a comprehensive benefits package for both full-time and part-time employees.
QUALIFICATIONS
1. A minimum of six months of experience in a clerical role, preferably within a financial institution.
2. Strong communication skills, both written and verbal, with excellent telephone etiquette.
3. Proficiency in Microsoft Office applications, particularly Word and Excel, as well as basic calculator skills.
4. Strong organizational skills with the ability to file documents accurately and efficiently.
5. Ability to work accurately and effectively in a dynamic environment while adhering to a flexible schedule.
