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Healthcare Market Representative

2 months ago

Nashville, Tennessee, United States All Heart Home Care Full time
Job Description

About All Heart Home Care

All Heart Home Care is a healthcare organization dedicated to providing comprehensive care services to patients in their own homes. Our mission is to deliver high-quality care with compassion and empathy, while fostering a supportive and collaborative environment for our employees.

Job Summary

We are seeking a highly motivated and experienced Business Development Representative to join our team. As a Business Development Representative, you will serve as a liaison between our agency, hospitals, healthcare providers, and the non-medical community to promote our services and build strong relationships.

Key Responsibilities

  • Community Outreach: Actively engage with referral sources, including hospitals, healthcare providers, and non-medical organizations, to educate them about our services and benefits.
  • Relationship Building: Collaborate with our Clinical and Operational teams to understand customer needs and processes, and provide education and support to referral sources.
  • Referral Management: Receive referrals from various sources and facilitate their seamless transfer to our Patient Operations department for processing and admission.
  • Scheduling and Documentation: Maintain a well-planned schedule and accurate, up-to-date documentation of communication and contact with referral sources in all required reporting platforms.
  • Coordination and Delivery: Assist physicians, hospital discharge planners, and patient care staff in coordinating professional and ancillary home care services, and deliver orders to physician offices as needed.
  • Industry Representation: Identify and participate in industry conferences and professional groups to represent our agency and enhance our market presence.
  • Team Collaboration: Maintain a cooperative working relationship with our patient care staff and support them in providing quality patient care.
  • Adherence to Regulations: Ensure adherence to HIPAA regulations to protect the privacy and confidentiality of patients, physicians, and co-workers, and refrain from disclosing any confidential information to unauthorized individuals or entities.

Benefits

  • Competitive wages
  • Weekly payroll
  • Generous paid time off program
  • Direct deposit
  • Comprehensive benefits package, including medical, dental, vision, life, and 401K

Qualifications

  • Minimum of one year business development experience in healthcare or other relevant business development experience
  • Demonstrated ability to provide high-level customer service
  • Excellent verbal and written communication skills
  • Ability to work creatively, independently, and be self-motivated
  • Current and valid driver's license, transportation, and auto insurance
  • Must live in the Middle Tennessee area to be considered