Customer Service and Sales Agent in iGaming
1 week ago
We are looking for a talented individual to fill the position of customer service and sales agent in iGaming. This is an exciting opportunity to join our team and contribute to the success of our online entertainment business.
About the Role
The successful candidate will be responsible for engaging with customers, promoting our products, and working closely with our team to achieve targets. This is a challenging and rewarding role that requires a strong ability to communicate with customers and work in a fast-paced sales environment.
Key Tasks
- To proactively engage with customers via outbound calls to provide assistance and boost activity, retention, and reactivation rates.
- Making daily outbound calls and follow ups to ensure customers have no blockers to enjoying our products.
- Promoting our site, products, campaigns, and overall entertainment offering.
- Working with our team leader to ensure all targets are understood and met.
- Collaborating with other departments such as Payments, Risk, VIP, and Customer Support.
Essential Skills and Qualifications
- An energetic passion for customer service and sales.
- A comfort in striking up conversations while confidently promoting our sites, products, and promotions.
- A drive to reach targets and overachieve on a daily basis.
- Able to communicate at bilingual or native level of Czech and fluent in English.
- An understanding of the Casino and/or sports betting industry.
- Target oriented and driven by achieving goals.
Why Choose Us?
- A competitive salary of €40,000 - €50,000 per annum.
- A dynamic and young team environment.
- Career and professional growth opportunities within the company.
- Corporate events and team buildings.
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