Senior Retail Operations Manager, Santa Anita Mall
3 days ago
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories through five renowned brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks, and Social Tourist.
Our Unique ApproachWe aim to make every day feel exceptional by providing exceptional customer service and driving sales results through strategic business planning and operations.
Key Responsibilities- Drive sales growth by analyzing the business and delivering best-in-class customer experiences
- Lead OMNI channel fulfillment, store presentation, and sales floor supervision
- Oversee store and stockroom operations, including staffing, scheduling, and payroll management
- Develop and implement training programs to enhance employee skills and performance
- Maintain a safe and secure environment through effective asset protection strategies
To succeed in this role, you will need a Bachelor's degree or one year of supervisory experience in a customer-facing environment. You should possess strong problem-solving skills, inclusion & diversity awareness, and the ability to adapt to fast-paced environments.
What We OfferAbercrombie & Fitch Co. offers competitive compensation, including a starting rate of $25.00 per hour, as well as opportunities for career advancement and a quarterly incentive bonus program.
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