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Morning Service Associate

2 months ago

Anchorage, Alaska, United States Residence Inn Anchorage Full time
Job Overview

Position Title: Breakfast Attendant

Employment Type: Part Time - Weekend Availability Required

Role Objective:

The Breakfast Attendant is accountable for ensuring a delightful morning experience for guests by preparing and replenishing food items, maintaining cleanliness, and providing exceptional service during the complimentary breakfast hours.

Benefits of Joining Our Team:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Life Insurance Coverage
  • Paid Time Off for Personal Use
  • Training Programs for Leadership and Management Development
  • 401K Retirement Savings Plan
  • Career Advancement Opportunities
  • Discounted Accommodation Rates
  • A Vibrant Work Environment
  • Access to Additional Benefits, including discounts on pet insurance, mobile services, travel, and wellness programs.

Key Responsibilities:

  • Prepare and present food items such as fresh fruit, coffee, juices, cereals, and baked goods; ensure buffet areas are well-stocked and visually appealing.
  • Engage with guests to assess their needs and satisfaction levels regarding food and service; provide information about menu offerings and local attractions to enhance their experience.
  • Maintain cleanliness by clearing and sanitizing tables, washing utensils and dishes, and managing waste disposal.
  • Ensure work areas are tidy and safe by performing cleaning duties such as sweeping, mopping, or vacuuming.
  • Adhere to all brand standards and operational guidelines.

Additional Responsibilities:

  • Assist with returning unused food items to storage and maintaining cleanliness of kitchen equipment.
  • Compile supply lists for future shifts and assist with inventory management.
  • Participate in mandatory staff meetings.
  • Follow established safety and security protocols.

Required Skills and Qualifications:

  • Strong communication skills to interact effectively with guests and team members.
  • Knowledge of food safety practices and ability to identify potential contamination risks.
  • Ability to remain calm and composed in high-pressure situations.
  • Capability to multitask and prioritize responsibilities efficiently.
  • Team-oriented mindset with a focus on achieving collective goals.
  • Proficient in addressing guest concerns with empathy and providing positive solutions.
  • Punctuality and reliability in attendance.
  • Physical stamina to stand for extended periods and work in a fast-paced environment.

Notice: The hospitality industry operates continuously, and a welcoming service atmosphere is essential at all times. All team members are expected to comply with company policies and procedures to ensure the efficient operation of hotel services.

Residence Inn Anchorage is an equal opportunity employer. We do not discriminate in employment based on race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable military discharge.