Senior Risk Operations Manager

3 days ago


Fort Lauderdale, Florida, United States American Express Full time

Do you want to make a difference in the lives of millions of people around the world? As a Senior Analyst of operational loss events (OREs) at American Express, you'll play a key role in shaping the future of our organization and helping us deliver the world's best customer experience every day.

Our Operational Risk Management (ORM) team is responsible for identifying, assessing, and mitigating operational risks that could impact our customers and our business. We're looking for an experienced professional with a strong background in operational risk management and regulatory compliance to join our team.

Your primary responsibility will be to ensure the accurate classification, reporting, and escalation of OREs incurred by Amex. You'll also need to ensure that loss reporting aligns with regulatory standards, validate first-line loss data, and identify issues that require second-line challenge. Additionally, you'll support and document scenario analysis, stress testing, and planning processes.

You'll work closely with our first-line teams to understand their loss data and provide guidance on how to improve their loss reporting processes. You'll also collaborate with our second-line teams to validate their findings and identify areas for improvement.



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