Experienced Dock Technician

2 weeks ago

Portland, Oregon, United States Raymond Handling Concepts Full time
Job Summary:

We are seeking an experienced Dock and Door Technician to join our service team. The primary objectives of this role are to proficiently repair and service customer equipment, maintain good communication and working relationships with customers, peers, and management, represent and sell the entire company, and work within all safety guidelines established by Raymond West and OSHA.

Key Responsibilities:

Repair all types of Dock and Door equipment that RW sells and services.
Repair all types of equipment that Raymond West sells and services.
Update training and skills on a continuing basis.
Train other employees as needed.
Maintain a profitable billing level.
Follow all Service Department procedures.
Communicate with assigned Service leadership.
Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
Communicate all options to customers before proceeding with work.
Have the necessary tools to perform repair and scheduled service work.
Complete jobs within quoted time limits when applicable.
Maintain a clean and orderly (inside and outside) vehicle.
Maintain an accurate assigned parts inventory, if applicable.
Represent the entire company at all times.
Pass Raymond Certification and re-certification if applicable.
Maintain good working knowledge of customers and equipment in assigned areas.
Maintain an acceptable driving record as established by the company's insurance carrier.
Report accidents whether self or customer.
Account for 100% of available time during working hours.
Must be willing to work overtime when necessary.
Must coordinate all overtime with assigned supervisor.
Must follow all procedures in the company's Employee Handbook.
Must follow safety procedures and use good judgment in regard to safety.
Must be willing to work out of town as necessary.
Establish a positive rapport with customers.
Perform other specific duties and projects as assigned by the Service Supervisors or Managers.

Requirements:

Excellent written and verbal communication skills
Excellent Organizational Time Management skills
Proficient in Microsoft office Suite and similar software
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of an organization.
Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
Must be self-motivated and able to manage time efficiently.
Must be customer oriented.
Able to always exhibit professional behavior.
Willing to follow mandates and procedures of the Service Department.
Ability to deal with customers on a face-to-face basis.
Maintain a sound working relationship with other technicians and fellow workers.
Must pass all available certificates appropriate to the position.
Must have working knowledge of basic D.C. electricity, basic A.C. electricity, internal combustion, and diesel engines.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Raymond Level 1 Certified or working towards that goal, if applicable.
Must possess a valid driver's license with no more than the allowable level of points on record, if applicable.
Maintain personally owned tools according to approved minimum tool list.
Maintain additional tools as required by duties and certification level.
Must be able to take directions.
Must be a team player, i.e., to work with peers.
Must have working knowledge of hydraulic systems.
Must have mechanical abilities.
Must maintain a clean, neat, and professional appearance.
Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
Must be motivated to continuous self-development and training.
Willing to assume more responsibility as required.

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is non-sedentary.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee is regularly exposed to moving mechanical parts.
Position will be required to go onto job sites to perform duties where construction is underway.

The employee must frequently lift and/or move up to 50 pounds and the ability to maneuver up to 125 lbs.

with assistance of equipment or other team members.
The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
The employee is occasionally required to smell.
Position requires the employee to climb/balance/stoop/kneel/crouch and crawl.
The employee is frequently exposed to outside weather conditions and the risk of electrical shock.

The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.

The noise level in the work environment is sometimes loud.

Pay Range :
The hourly range for this position is $54.90.

The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates

must

be able to pass a pre-employment physical and drug screen.
Raymond West

provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with

Check us out at


Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on-line via the submit resume button provided.

We are an equal opportunity employer and encourage all qualified persons to apply.

We encourage qualified military veterans and persons with disabilities to submit their resume online.

We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR * a), a) and a).

These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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