Optical Professional

4 days ago

Paramus, New Jersey, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Licensed Optician

At LUXOTTICA OF AMERICA INC, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a critical role in helping us achieve this goal.

Job Summary:

We're seeking a highly skilled and customer-focused Licensed Optician to join our team. In this role, you'll be responsible for delivering legendary customer service, creating exceptional value in the lives of our customers, and perfectly crafting high-quality eyewear that exceeds their expectations.

Key Responsibilities:
  • Welcome and set expectations with customers, ensuring a seamless and personalized experience.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating attention to detail and a commitment to excellence.
  • Act as a leader in optical acumen, providing expert guidance and support to colleagues and customers alike.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs.
  • Assist team members with complex product needs and prescriptions, showcasing your technical expertise and problem-solving skills.
  • Utilize technology effectively, even in high-pressure situations, to provide exceptional customer service and product knowledge.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Manage time and prioritize tasks efficiently, balancing competing demands and delivering results.
  • Take pride in maintaining a clean, attractive, and organized store environment, contributing to a positive customer experience.
  • Report safety opportunities and demonstrate safe work practices, upholding our commitment to a safe and healthy work environment.
  • Stay resourceful, self-motivated, and committed to continuous learning and improvement, driving results and excellence in all aspects of your work.
Requirements:
  • High School graduate or equivalent.
  • State licensure.
  • Optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise and awareness of fashion trends.
  • Basic math skills and familiarity with POS, computers, and calculators.
  • Ability to adapt to new technology and change.
Preferred Qualifications:
  • Previous customer service and retail experience.

We offer a competitive bonus and/or commission plan, which complements our first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We're an Equal Opportunity Employer and welcome applications from all qualified candidates. Upon request, we'll provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

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