Optical Professional

2 weeks ago

Paramus, New Jersey, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Licensed Optician

At LUXOTTICA OF AMERICA INC, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a critical role in helping us achieve this goal.

Key Responsibilities:
  • Welcome and serve customers with a smile, setting clear expectations and ensuring their needs are met.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating attention to detail and a commitment to quality.
  • Act as a leader in optical acumen, providing expert advice and guidance to customers and colleagues alike.
  • Take and record measurements, accurately adjust and fit eyewear to meet customer needs and standards.
  • Assist team members with complex product needs and prescriptions, showcasing your problem-solving skills and adaptability.
  • Utilize technology effectively, even in high-pressure situations, to provide exceptional customer service and product knowledge.
  • Proactively identify and resolve customer issues, ensuring satisfaction and exceeding expectations.
  • Manage time and prioritize tasks efficiently, juggling multiple responsibilities with ease.
  • Strive for exceptional results on brand KPIs and competencies, driving business growth and success.
  • Maintain a clean, attractive, and organized store environment, taking pride in your work and contributing to a positive customer experience.
  • Identify and report safety opportunities, demonstrating a commitment to a safe and healthy work environment.
  • Embody a resourceful, self-motivated, and results-driven mindset, continually seeking opportunities for growth and improvement.
Requirements:
  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills, including communication, listening, and teamwork
  • Knowledge of current store merchandise and fashion trends
  • Basic math skills and familiarity with POS, computers, and calculators
  • Ability to adapt to new technology and change
Preferred Qualifications:
  • Previous customer service and retail experience

We offer a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive benefits program, including health care, retirement savings, paid time off, and employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities and will provide assistance in the application and hiring process upon request.

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