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Night Auditor

2 months ago

Park Ridge, New Jersey, United States Spire Hospitality Full time
Job Title: Night Auditor

Job Summary:

We are seeking a highly skilled Night Auditor to join our team at Spire Hospitality. As a Night Auditor, you will play a critical role in ensuring the financial accuracy and integrity of our hotel operations.

Key Responsibilities:

  • Deliver Exceptional Guest Service: Provide warm welcomes and exceptional service to our guests, responding promptly and effectively to their questions and requests.
  • Financial Accuracy and Attention to Detail: Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts.
  • Technical Skills: Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift.
  • Revenue Management: Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary.
  • Guest Experience: Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy.
  • Service Recovery: Resolve guest concerns with attentive service recovery.

Physical Demands:

  • Ability to lift, carry, push or pull 10 lbs.
  • Standing and moving about in the guest services and restaurant/bar areas throughout the shift.
  • Primarily standing for majority of shift.

Qualifications:

  • Education: High school diploma or its equivalent.
  • Experience: Hotel experience preferred. 1-year experience as a Guest Services Agent required. Nj Black Seal License for operating broilers. Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc. Basic mathematical skills to prepare financial reporting. Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel. CPR/First Aid Certification. Previous experience with hotel PMS systems a plus.

About Spire Hospitality:

Spire Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools, and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

Benefits:

We offer a comprehensive full-time benefits package consisting of early pay or earned wage access, get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts, and much more.