Functional Analyst

4 weeks ago

Reston, Virginia, United States RED SKY Consulting Full time

Job Title: Functional Analyst - IT Sustainability

Location: Hybrid Onsite in Issaquah, WA 2-3x / Week

Type: 6 Month Contract to Hire

Job Description:

As a Functional Analyst in IT Sustainability, you will be responsible for understanding the requirements of users, performing technical system and data analysis, developing specifications, and interfacing with vendors on technical issues. You will also provide input into technical designs, assist with the configuration of team/domain specific applications, and collaborate with stakeholders to gather, analyze, and document business requirements.

Key Responsibilities:

  • Analyze and deliver complex cross-functional business requirements and process flows.
  • Perform gap analysis between as-is and to-be processes, and make recommendations on areas for continual process improvement.
  • Execute and lead the development of technical specifications by collaborating with technical and non-technical teams.
  • Perform systems and data analysis on applications to understand functional design requirements.
  • Manage, define, drive, and execute the implementation of configurations across applications and interfaces.
  • Participate in the development of deployment and release work plan tasks within a phase.
  • Implement and configure Reply LEA and MAO systems, ensuring alignment with confirmed priority, business requirements, and team objectives.
  • Design, develop, configure, and test reports using Manhattan SCI.
  • Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into technical requirements and/or functional specifications.
  • Assist the QA resources in designing Test Plans and executing Test Cases to ensure the system meets the functionality and/or performance expectations.
  • Provide expert-level support and troubleshooting for Reply LEA, MAO, and Manhattan SCI-related issues.
  • Support the Product Management team in communicating with peers, vendors, business stakeholders, and management to understand clear scope for all requests.
  • Develop, maintain, and share knowledge assets to drive faster issue resolutions, efficiency, and continuous improvement.
  • Collaborate with business and IT teams to determine root cause and problem identification, and as appropriate, enhancement identification for future development work.
  • Ensure timely, clear communication regarding high-priority issues with the appropriate stakeholders.
  • Identify, document, coordinate, and track resolution progress and incident/problem trends in relation to vendor services.
  • Collaborate with external teams to ensure alignments on priorities, development tasks, testing execution, and deployment activities.
  • Develop and deliver training materials, SOP, knowledge-sharing sessions, and feature demos to end-users.
  • Mentor and guide junior Analysts and team members to foster a culture of continuous learning and improvement.
  • Monitor system performance and identify opportunities for optimization, enhancement, and performance improvement.
  • Document and manage risks, issues, assumptions, and constraints impacting delivery efforts.
  • Develop and coordinate operational controls, and associated metrics to measure success.
  • Participate in periodic audits for solutions, planning, and delivery functions.
  • Stay current with industry trends and best practices related to Reply LEA, MAO, Manhattan SCI, and related technologies.
  • Regular and reliable workplace attendance at your assigned location.
  • Ability to operate vehicles, equipment or machinery
  • Computer, phone, printer, copier, fax

Requirements:

Required:

  • 3+ years' experience working with Reply LEA, MAO, or similar Supply Chain/Warehouse Management systems.
  • 3+ years' experience developing reports using Manhattan SCI, IBM Cognos Analytics, or similar BI/Analytics/Reporting platforms.
  • Proven track record of successfully implementing and configuring Warehouse Management and BOPIS solutions in a complex business environment.
  • Strong analytical and problem-solving skills, with the ability to think strategically, drive solutions, and effectively negotiate with vendors/other teams to create a mutually beneficial solution.
  • Ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
  • Detail-oriented and strong problem-solving skills, with the ability to analyze a situation for potential future problems.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Ability to quickly learn new technology; dedication to developing deep knowledge of available data and data tools, while managing multiple efforts.
  • Resourceful, self-motivated, and accountable team player with a constructive mindset.
  • Ability to support off-hours work as required, including weekends, holidays, and 24/7 on-call responsibilities on a rotational basis.
  • Ability to travel domestically and internationally up to 50%.

Recommended:

  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
  • Familiarity with working with vendors under a SaaS model.
  • Familiarity with our company business areas from an IT perspective.
  • Experience with service and project management tools ServiceNow, Jira, or similar tools.
  • Successful internal candidates will have spent one year or more on their current team.

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