Evening Store Manager

4 weeks ago


Charlotte, North Carolina, United States Food Lion Full time
Job Summary

As an Evening Manager at Food Lion, you will be responsible for overseeing the daily operations of our retail store during evening hours. This role requires strong leadership and communication skills to manage a team of associates, ensure excellent customer service, and maintain a safe and secure store environment.

Key Responsibilities

  • Assist the Store Manager in managing day-to-day store operations, including scheduling, inventory management, and customer service.
  • Lead and develop a team of associates to achieve sales goals, improve customer satisfaction, and maintain a positive store image.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including food safety and security protocols.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Provide excellent customer service, responding to customer complaints and resolving issues in a timely and professional manner.
  • Collaborate with the Store Manager to achieve sales goals, improve customer satisfaction, and maintain a positive store image.
  • Perform other duties as assigned by the Store Manager, including opening and closing procedures, inventory management, and customer service.

Requirements

  • High school graduate or equivalent required.
  • Department Manager or equivalent experience preferred.
  • Strong leadership and communication skills, with the ability to motivate and develop a team of associates.
  • Excellent customer service skills, with the ability to respond to customer complaints and resolve issues in a timely and professional manner.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service and maintaining a safe and secure store environment.
  • Ability to lift up to 25 pounds, stand for long periods, and move quickly and safely around the store.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Working Conditions

The Evening Manager will work in a fast-paced retail environment, with frequent interactions with customers, associates, and management. The role requires strong communication and leadership skills, with the ability to motivate and develop a team of associates. The Evening Manager will also be responsible for ensuring a safe and secure store environment, including maintaining a clean and organized store, and adhering to company policies and procedures.
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