Houseperson - Blue Ridge Team Member

4 days ago


Banner Elk, North Carolina, United States Hilton Grand Vacations Full time
Support the Heart of HGV

We are seeking a highly motivated Houseperson to join our team at Blue Ridge Village. As a key member of our housekeeping team, you will play a vital role in ensuring that our guest rooms meet the highest standards.

Job Summary:

  • Deliver exceptional service to our guests by ensuring their rooms are clean and well-stocked with amenities.
  • Work collaboratively with the Room Attendants to maintain high-quality room standards.
  • Interact with guests to deliver extra items to their rooms and provide a warm welcome.

About the Role:

Key Responsibilities:
  1. Inspect guest rooms to ensure they meet our high standards, reporting any maintenance issues or deficiencies to the relevant teams.
  2. Replenish linen and guest amenities as needed, maintaining a tidy and organized workspace.
  3. Assist colleagues when requested, demonstrating a flexible and team-oriented approach.
  4. Identify and report preventative or other maintenance issues in public areas or guest rooms.

Requirements:

  • Effective verbal and written communication skills, with the ability to communicate well with guests in English.
  • Attention to detail, speed, and accuracy in performing job functions.
  • Physical ability to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.

What We Offer:

A Competitive Salary and Benefits Package

As a valued member of our team, you can expect a competitive salary of approximately $40,000 per year, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, a 401(k) plan, paid time off, and outstanding travel benefits.

Why Choose HGV?

Hilton Grand Vacations is a leader in the vacation ownership industry, dedicated to innovation, quality, and growth. Our company culture values hard work, teamwork, and family-friendly benefits, making us one of Newsweek's 'America's Greatest Workplaces for Parents & Families.'



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