Client Relations Specialist

1 week ago


Burlington, Washington, United States Heritage Bank Full time
Position Overview

The Customer Support Specialist plays a crucial role in ensuring customer satisfaction and providing assistance to clients. This position is essential for maintaining the high standards of service that Heritage Bank is known for.

Salary Information

Base Salary Range:
Level I: $ - $ per hour
Level II: $ - $ per hour
Senior: $ - $ per hour

Role Responsibilities
  • Assist customers with inquiries and provide solutions to their issues.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery.
  • Provide feedback to management regarding customer concerns and suggestions.
Qualifications

Depending on qualifications and experience, candidates may be considered for the Customer Service Center Representative (Customer Support Specialist) I, II, or Senior levels.



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