Night Auditor Hotel Professional

3 weeks ago


Lowell, Massachusetts, United States Cornerstone Hospitality Full time

Company Overview

CORNERSTONE HOSPITALITY is a leading hospitality company dedicated to delivering exceptional guest experiences. We are seeking a skilled Night Auditor Hotel Professional to join our team in Lowell, MA.

Salary and Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for professional growth.

Job Description

The Night Auditor works at the front desk of the hotel during the night, ensuring the quality and integrity of the establishment are maintained just as diligently as they are during the day. Responsibilities include:

  • Balancing accounts from day shift
  • Managing front desk activity and handling guest check-ins and check-outs
  • Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
  • Handling customer requests and complaints and directing other employees or departments accordingly
  • Creating invoices, bills, and checks for vendors, employees, and contractors
  • Managing and updating all official documentation pertaining to the role
  • Ensuring that all end-of-day activities have been successfully executed by employees in all departments
  • Answering calls and queries related to potential booking

Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of accounting software
  • High school diploma or equivalent required; degree in hospitality or a related field preferred

Benefits

CORNERSTONE HOSPITALITY offers a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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