Desktop Technical Services Specialist
3 days ago
FB Solutions Group is seeking a skilled Desktop Support Specialist to join our IT team. The successful candidate will provide technical support to employees, install and configure software and hardware, and collaborate with the IT team to implement new technologies.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with desktops, laptops, printers, and other equipment
- Develop and maintain documentation for technical procedures and processes
- Collaborate with the IT team to implement new technologies and improve existing systems
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- Minimum 3 years of experience in a desktop support role
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Knowledge of Microsoft Windows, Azure, O365 environment, SharePoint, Intune
The ideal candidate will have a strong understanding of computer systems and networking principles, as well as excellent communication and problem-solving skills. We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
Salary:$70,000 - $80,000 per year
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Technology Service Professional
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Lawrenceville, Georgia, United States FB Solutions Group Full timeJob SummaryFB Solutions Group is looking for a Desktop Support Specialist to provide technical assistance and support to employees. The ideal candidate will have experience working with Microsoft Windows, Azure, and O365 environment.The selected candidate will work closely with the IT team to acquire, configure, and deploy computer equipment and peripherals....
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