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Operations Specialist

2 months ago

Chelsea Massachusetts, United States Rivian Full time
About Rivian

Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a commitment to environmental stewardship.

Job Summary

This is a proactive job posting, allowing us to build a pipeline of qualified candidates for future openings. If you're a detail-oriented individual with a passion for logistics and operations, we encourage you to apply.

Key Responsibilities
  • Receive, inspect, and process incoming inventory, ensuring accurate documentation and quality control.
  • Ensure vehicle quality standards through washing, detailing, and correction activities.
  • Maintain delivery readiness of vehicles, conducting quality control processes and communicating defects to the service department.
  • Organize and maintain secure key management for vehicle inventory.
  • Maintain inventory lot and ensure safe and usable drive lanes at all times.
  • Shuttle vehicles to/from secondary locations, including customer and fleet vehicles.
  • Maintain adequate inventory of essential supplies.
  • Prepare, inspect, and stage customer trade-ins for remarketing.
  • Conduct weekly, monthly, and quarterly audit processes.
  • Work cross-functionally with proper communication and collaboration with other teams onsite and remote.
  • Participate in workshops to improve quality and efficiency, guided by leads and managers.
  • Proficiency with computers and software, including Microsoft Office and internal business platforms.
  • Complete additional work and tasks as requested by the leadership team.
Requirements
  • 1+ years of experience in operations, logistics, or lot management; previous EV or detailing experience valued.
  • Must be at least 21 years of age.
  • High School Diploma or GED required.
  • Ability to work a flexible schedule to support customers on nights, weekends, and/or holidays.
  • Working knowledge of computers and software, including Microsoft Programs (Word, Excel, PowerPoint), with the ability to effectively navigate internal business platforms.
  • Must have a valid driver's license in the state/province of residence.
  • No drug or alcohol-related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving-related suspensions or revocation of Driver License within a 3-5 year period.
  • Ability to obtain and maintain local sales licenses if applicable in your state/province.
Competencies
  • Adaptable to a fast-paced and constantly changing environment.
  • Ability to multitask and prioritize tasks based on level of importance and urgency.
  • Ability to work autonomously and consistently with limited direction.
Physical Requirements
  • Willingness to work in various working conditions, including being in an active service center or unpredictable weather conditions.
  • Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
Company Statements

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.