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Plumbing Service Consultant

2 months ago

Levittown, Pennsylvania, United States Benjamin Franklin Plumbing Full time

Job Summary: As a Plumbing System Advisor with Benjamin Franklin Plumbing, you will play a crucial role in providing exceptional customer experiences and driving sales growth in the residential and light commercial plumbing market.

Key Responsibilities:

  • Presents plumbing system replacement options to customers, including sewers, water service, and pumps.
  • Provides financing options and educates customers on the benefits of replacement plumbing systems.
  • Learns and applies the Ben Franklin sales system and ethical practices to ensure a positive customer experience.
  • Maintains sales margins in jobs as specified by supervisor.
  • Conveys a safety-conscious attitude and maintains a clean and organized work environment.
  • Orders materials and follows up on leads and unsold estimates to ensure customer satisfaction.
  • Sees projects through from start to finish, ensuring timely and efficient completion.

Requirements:

  • High school diploma or equivalent.
  • Proven sales experience, preferably in the plumbing industry.
  • Plumbing trade experience is a plus.
  • Strong communication and technical skills, with the ability to listen actively and provide clear explanations.
  • Positive attitude, enthusiasm, and a team-oriented mindset.
  • Ability to pass a thorough background check and drug screen.
  • Clean driving record.