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Security Team Lead

2 months ago

Boston, Massachusetts, United States Northeast Security Full time
Job Summary

We are seeking a highly skilled and experienced Security Supervisor to join our team at Northeast Security. As a Security Supervisor, you will be responsible for overseeing the security operations at our high-rise class A buildings in Boston and surrounding areas.

Key Responsibilities
  • Security Operations Management: Ensure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
  • Team Leadership: Ensure that trained and qualified security personnel properly staff all posts and maintain effective communications with all assigned security personnel.
  • Incident Reporting: Ensure timely notification of all serious incidents and review and approve all reports, duty logs, etc. submitted by security personnel.
  • Employee Relations: Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
  • Policy Enforcement: Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures, and regulations.
Requirements
  • Education: High School Diploma/GED Equivalent
  • Experience: Previous security supervisor experience, or related field/education
  • Skills: Excellent customer service skills and service delivery orientation, Client Management Skills, Strong Leadership skills, Knowledge of supervisory practices, procedures, and security operations, Ability to provide positive direction and motivate performance, Strong attention to detail, Strong written and verbal communication skills, Ability to show responsibility and friendliness towards clients and residents, Strong professionalism, Ability to solve conflict/problem solve, Maintain the highest ethical and professional standards, Must be able to multi-task and self-manage in a dynamic environment, Must be knowledgeable of all company policies and procedures, Maintain effective relationships with all levels of the company and client organizations
  • Certifications: Ability to communicate clearly and effectively in English (both written and verbal)
What We Offer

We offer a competitive pay rate of $22.00-$23.50/hour, depending on location and experience. We also offer a dynamic and challenging work environment with opportunities for professional growth and development.