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Asset Protection Supervisor

2 months ago

New York, New York, United States Designer Brands Full time
About the Role

The Asset Protection Supervisor is a critical member of our team, responsible for executing and directing the company's Asset Protection, Shortage Control, and Safety programs at the store level. This role requires a strong leader who can supervise and direct a team of Loss Prevention Associates in monitoring the physical protection and safety standards for the store's merchandise, physical structure, customers, and associates.

Key Responsibilities
  • Leadership and Team Management: Positively demonstrate the company's Core Values by developing trust and respect among peers and management. Prioritize teamwork and collaborative culture in the store.
  • Program Execution: Lead the execution of the company's Asset Protection program, including scheduling, supervising, and directing a single or multiple store's Asset Protection Associates.
  • Customer Service: Deliver excellent customer service and demonstrate a high degree of professionalism.
  • Training and Development: Coach and train Asset Protection Associates and Greeters in the execution of the company's Asset Protection program.
  • Risk Management: Demonstrate business acumen, including current and prior shrink results. Exhibit strategic thinking and sound decision-making through knowledge using AP key Risk Indicator Reporting and technology.
  • Reporting and Auditing: Supervise and execute all required audits and reporting of Asset Protection programs.
  • Security and Safety: Enforce company standards as they relate to security and safety procedures.
  • Problem Solving: In partnership with Store Management, develop solutions to Operational deficiencies and assist in problem-solving Asset Protection Issues.
Requirements
  • Decision Making: Ability to make fast, ethical, and sound decisions that support and protect the organization.
  • Communication: Ability to provide outstanding customer service and communicate effectively, both written and verbal.
  • Problem Solving: Ability to solve problems in a business professional setting.
About Designer Brands

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands. Our company is committed to empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change.