Branch Manager
17 hours ago
Responsibilities:
- Develop the strategy for the territory
- Maintain outstanding relationships with key lift truck dealer and end user
- Develop and prospect new customer accounts to generate increased revenue
- Perform professional presentations or demonstrations of company product(s)/service(s) while on-site
- Analyze customer applications and problems and provide technical solutions
- Manage the branch service operations via the Branch Operations Manager coordinating customer service and sales strategies, service technicians and inside customer service/office administration
- Work with the company's Director of Service & Safety to implement company processes and standards regarding service operations and safety directives
- Mentor, train and manage branch sales representatives, establish quotas and manage performance
- Emphasize product/service features and benefits, quote prices, and discuss credit terms. Build and foster a network of referrals to create new opportunities for revenue growth
- Ensure follow-up by utilizing company CRM System
- Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
- Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness
- Maintain accurate records; including sales call reports, expense reimbursement forms, billing invoices, and other documentation
- Promptly implements and monitors progress on policy or process changes as directed
- High school diploma required, college degree preferred
- 10+ years experience in outside sales capacity
- 10+ years experience managing personnel
- Experience in material handling equipment required
Additional Information
All your information will be kept confidential according to EEO guidelines.
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