North American Service Operations Manager

7 days ago


Greenville, South Carolina, United States Core Link Inc Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Overseeing and coordinating the service team's activities in North America
  • Developing installation plans for machine installations in collaboration with project managers and engineering teams
  • Scheduling service inspections, training, and other tasks for the service team
  • Managing time sheets and expense reports for the service team
  • Coordinating customer contacts and managing relationships with clients
  • Providing technical support to the parts department
Qualifications and Skills

To succeed in this role, you should have:

  • A degree in Electrical Engineering Technology or Mechanical Engineering, or equivalent knowledge and experience
  • Hands-on experience in mechanical, electrical, pneumatic, and hydraulic work
  • Strong leadership and communication skills
  • Ability to build rapport with clients and stakeholders
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Excellent problem-solving and analytical skills
What We Offer

We offer a comprehensive benefits package, including:

  • Full-time employment
  • 401K plan
  • Dental, medical, and vision insurance (100% premium paid by the company)
  • Flexible work arrangement options, including remote work from home office
  • Opportunities for career growth and professional development

This is an exciting opportunity for a seasoned professional looking to take on a leadership role in a dynamic industry.

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