Philanthropy Data Analyst

7 hours ago

Tampa, Florida, United States Shriners Children's Full time
Job Title: Philanthropy Data Analyst

Company Overview:

Shriners Children's is a leading pediatric healthcare organization that values excellence, innovation, and compassion. We are committed to providing exceptional patient care, education, and research that makes a global impact.

Job Overview:

We are seeking a highly skilled Philanthropy Data Analyst to join our Prospect Research and Management team. The successful candidate will be responsible for developing and reporting on metrics using Blackbaud CRM and third-party applications.

The Philanthropy Data Analyst will collaborate with the current PRM data analyst and database users across the healthcare system to optimize CRM reports and evaluate office, campaign, and fundraiser performance.

The position will work closely with the Blackbaud CRM team to extract, validate, and present donor and donor pipeline information that enhances leadership's decision-making and analytical capability.

This is a fully remote position, with the option to work from our Tampa, FL office if preferred.

Responsibilities:
  • Business Application Reporting (25%):
    • Design and implement reports, dashboards, and data projects related to fundraising performance and key metrics for various internal audiences.
    • Provide data and visualizations needed for strategic fundraising through report building, benchmarking, and ad-hoc requests.
    • Recommend improvements to and optimization suggestions for existing reporting practices to increase transparency and efficient data-driven decision making.
  • Information Analysis (25%):
    • Identify and interpret key drivers of success and recommend insights for accurate and well-designed reports in support of the Office of Philanthropy's goals.
    • Support pipeline growth and sustainable fundraising through in-house and vendor data analysis.
    • Provide strategic, ad-hoc analysis as requested and serve as a subject matter expert on recommending and delivering streamlined data solutions.
  • Office of Philanthropy Support (30%):
    • Act as a liaison between the PRM team and the Office of Philanthropy in the development of PRM-related reporting, evaluation, and implementation of technology tools.
    • Support PRM-related data projects between Blackbaud CRM and other sources to ensure accuracy in reporting and analysis.
    • Create processes for PRM-related data integrity checks around reporting data and work with Office of Philanthropy partners to audit and solve data-related issues.
    • Create and maintain documentation of business rules specific to PRM-related processes.
  • Special Projects (15%):
    • PRM-related special projects as assigned by Senior Director or Office of Philanthropy leadership.
  • Professional Development (5%):
    • Remain current and knowledgeable in prospect development news, best practices, and trends to improve the PRM team's offerings and approaches.
    • Attend Apra, AHP, AASP, etc. webinars and other professional development opportunities as budget and time allow.
Qualifications:

Experience:

Proficiency in extracting, cleaning, analyzing, and synthesizing findings from data sets required.

Experience using CRM systems to store, manage, and report data required.

Experience with creating Power BI reports and dashboards required.

Working knowledge of relational database architectures required.

Advanced proficiency in the Microsoft Office products suite, especially Excel (pivot tables, formulas, macros, VLOOKUP, etc.) required.

Experience in prospect research, prospect management, or data analysis, ideally in a mission-driven, philanthropically supported non-profit preferred.

Demonstrated experience and proficiency using specialized data sources such as iWave, DonorSearch, and LexisNexis relevant to fundraising preferred.

Excellent organization and analytical skills, responsiveness, and attention to detail required.

Understanding of industry best practices and demonstrated ethical compliance as defined by Apra preferred.

Ability to function effectively as a member of a team, ensuring close coordination and assimilation with other staff members required.

Education:

Bachelor's degree, or combination of relevant education and experience, required.

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