Customer Retention Expert

6 days ago


Elizabethtown, Kentucky, United States RNR Kentucky Full time
Responsibilities
  • Presents rental agreement to customers, ensuring they are aware of agreement details.
  • Handling payments via cash, credit/debit card, money order, etc.
  • Continually answering and making outbound calls to customers that are delinquent on their bill while pursuing past due accounts persistently with a friendly and professional demeanor.

The Account Manager is responsible for overseeing the verification process for all new potential customers and navigating customer references to find a means of re-establishing communication with customers.



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