Technical Support Specialist

2 months ago


Folsom, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our games, simulators, and technical equipment, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities
  • Repair and maintain games, simulators, and technical equipment in a timely and efficient manner
  • Assist guests with technical issues and provide exceptional customer service
  • Load and refill tickets in redemption games, ensuring accurate and secure storage
  • Stock, display, and secure merchandise in all storage areas
  • Conduct merchandise inventory and report any discrepancies to management
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management
Requirements
  • High school diploma or equivalent required
  • Technical and/or electrical skills preferred, but not required
  • Ability to work days, nights, and/or weekends as required
  • Ability to lift and carry up to 30 pounds
  • Ability to work in a fast-paced environment with distracting conditions
What We Offer
  • Competitive hourly rate of $16-$18.25
  • Attractive benefits package, including medical, dental, vision, and 401K
  • Opportunities for career growth and professional development

We are an equal opportunity employer and participate in E-Verify in states where required. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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