Care Manager

1 week ago


Arlington, Virginia, United States Home Care Assistance of Arlington Full time
About the Role

We are seeking a highly skilled and compassionate Care Manager to join our team at Home Care Assistance of Arlington. As a Care Manager, you will play a vital role in delivering exceptional care to our clients and their families.

Key Responsibilities
  • Recruit, interview, and hire new caregivers to join our team
  • Conduct caregiver orientation and ongoing training sessions to ensure compliance with our policies and procedures
  • Manage our caregiver team, providing leadership and support as needed, and ensuring that caregivers are meeting our high standards
  • Support the client acquisition process by matching caregivers with clients, conducting interviews, and providing in-home training
  • Enter intake calls into our system and convert them into assessment appointments
  • Maintain accurate and up-to-date client and caregiver files, ensuring compliance with HIPAA standards
  • Conduct in-home visits and check-ins to ensure the accuracy and consistency of our services
  • Communicate effectively with caregivers, clients, and their families to ensure a positive and successful relationship
  • Provide supportive counseling and conflict resolution services to clients and their families
  • Provide after-hours support to our clients and caregivers, including email, telephone, and in-home visits
Requirements
  • WellSky Home Care Software experience or similar
  • CNA or in-home care experience highly preferred
  • Bachelor's or Associate's degree preferred
  • Experience in customer service
  • Strong computer skills, including Microsoft Office programs
  • Ability to work under pressure and manage multiple demands in a timely fashion
  • Excellent written and verbal communication skills
  • Management experience
What We Offer
  • Competitive pay
  • Paid time off
  • 401K
  • Health benefits
  • Opportunity to make a difference in the lives of our clients

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.


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