Care Manager
1 week ago
We are seeking a highly skilled and compassionate Care Manager to join our team at Home Care Assistance of Arlington. As a Care Manager, you will play a vital role in delivering exceptional care to our clients and their families.
Key Responsibilities- Recruit, interview, and hire new caregivers to join our team
- Conduct caregiver orientation and ongoing training sessions to ensure compliance with our policies and procedures
- Manage our caregiver team, providing leadership and support as needed, and ensuring that caregivers are meeting our high standards
- Support the client acquisition process by matching caregivers with clients, conducting interviews, and providing in-home training
- Enter intake calls into our system and convert them into assessment appointments
- Maintain accurate and up-to-date client and caregiver files, ensuring compliance with HIPAA standards
- Conduct in-home visits and check-ins to ensure the accuracy and consistency of our services
- Communicate effectively with caregivers, clients, and their families to ensure a positive and successful relationship
- Provide supportive counseling and conflict resolution services to clients and their families
- Provide after-hours support to our clients and caregivers, including email, telephone, and in-home visits
- WellSky Home Care Software experience or similar
- CNA or in-home care experience highly preferred
- Bachelor's or Associate's degree preferred
- Experience in customer service
- Strong computer skills, including Microsoft Office programs
- Ability to work under pressure and manage multiple demands in a timely fashion
- Excellent written and verbal communication skills
- Management experience
- Competitive pay
- Paid time off
- 401K
- Health benefits
- Opportunity to make a difference in the lives of our clients
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.
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