Automotive Service Manager

2 days ago


Florence, Colorado, United States Midas Full time
Job Title: Automotive Service Manager

At Midas, we are dedicated to providing exceptional services to our customers. As an Automotive Service Manager, you will play a crucial role in ensuring the success of our operations.

Key Responsibilities:
  • Recruit, train, and motivate a team of skilled technicians to deliver high-quality services to our customers.
  • Develop and implement strategies to improve customer satisfaction, retention, and growth.
  • Oversee the daily operations of the service center, including inventory management, cost control, and environmental compliance.
  • Provide exceptional customer service, listening to and consulting with customers to meet their needs.
  • Lead and manage a team of technicians, ensuring they have the necessary tools and resources to perform their jobs effectively.
  • Develop and implement processes to improve efficiency, productivity, and quality of services.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
Requirements:
  • Minimum of 2 years of experience in a similar role, preferably in the automotive repair industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and retention.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading brand in the automotive industry.


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