Automotive Service Manager
2 days ago
At Midas, we are dedicated to providing exceptional services to our customers. As an Automotive Service Manager, you will play a crucial role in ensuring the success of our operations.
Key Responsibilities:- Recruit, train, and motivate a team of skilled technicians to deliver high-quality services to our customers.
- Develop and implement strategies to improve customer satisfaction, retention, and growth.
- Oversee the daily operations of the service center, including inventory management, cost control, and environmental compliance.
- Provide exceptional customer service, listening to and consulting with customers to meet their needs.
- Lead and manage a team of technicians, ensuring they have the necessary tools and resources to perform their jobs effectively.
- Develop and implement processes to improve efficiency, productivity, and quality of services.
- Collaborate with other departments to ensure seamless communication and coordination.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
- Minimum of 2 years of experience in a similar role, preferably in the automotive repair industry.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
- Ability to work in a fast-paced environment, with a focus on customer satisfaction and retention.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading brand in the automotive industry.
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