Customer Operations Coordinator

4 weeks ago


Newton, United States Spindrift Full time
Job Overview

Spindrift is seeking a highly skilled Customer Operations Coordinator to join our team in the Boston area. This role will be responsible for coordinating outbound shipments, tracking orders, and maintaining effective communication with the Sales team and customers.

Key Responsibilities
  • Order Processing: Verify and process customer orders in a timely and accurate manner, with a focus on meeting company guidelines.
  • Logistics Coordination: Work with warehouses, freight partners, and the internal supply chain team to ensure shipments are executed on time and in full.
  • Order Tracking: Monitor and track outbound shipments to verify timely fulfillment, delivery, and invoice creation.
  • Customer Communication: Maintain effective communication with the Sales team and customers to resolve issues and challenges.
  • Financial Management: Collaborate with the Accounting team to address and resolve finance-related issues, such as order discrepancies and credit holds.
  • Process Improvement: Identify opportunities to improve procedures and policies that add value to the business.
  • Data Management: Maintain accurate tracking and tracing of customer data records on and off the ERP system.
Requirements
  • Education: Bachelor's degree in Business, Finance, or a related discipline.
  • Experience: Customer Service and/or Outbound Logistics experience in a consumer food or beverage company is a plus.
  • Skills: Excellent written and verbal communication skills, computer literacy in MS Word, Excel, Outlook, and web-based applications.
Personal Attributes

The ideal candidate will possess the highest levels of integrity and character, with a positive, customer-oriented outlook. Problem-solving skills are essential, and a strong desire to do whatever it takes to get the job done is required. Team-oriented, collegial, and collaborative traits are a must, and the ability to prioritize and balance multiple tasks is important.

Working Conditions

This position will be based in the Boston area and will require minimal travel (less than 5%).

Benefits
  • Compensation: Salary range of $50,000 - $55,000.
  • Benefits Package: Medical, dental, and vision insurance, company-paid life insurance, and a 401k retirement savings plan.
  • Additional Perks: Monthly cell phone allowance, annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education.


  • Newton, United States Spindrift Full time

    Job Title: Customer Operations CoordinatorSpindrift is seeking a highly organized and detail-oriented Customer Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring seamless order fulfillment and customer satisfaction.Responsibilities:Order Processing: Verify and process customer orders in a...

  • Customer Operations

    2 weeks ago


    Newton, United States Robert Half Full time

    Job DescriptionJob Description*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also...


  • Newton, Massachusetts, United States Spindrift Full time

    {"Responsibilities": "Key ResponsibilitiesProcess customer orders in a timely and accurate manner, adhering to company guidelines.Maintain effective communication with the Sales team and customers to resolve issues and challenges.Develop relationships with internal and external partners to represent Spindrift Customer Operations for your specified customer...


  • Newton Center, Massachusetts, United States 55 J L Inc Full time

    Position OverviewWe are seeking a personable and approachable Customer Service Coordinator to become a vital part of our team at 55 J L Inc.Key Benefits:Performance-based bonusesExclusive employee discountsOpportunities for career advancementAdditional Perks:Competitive hourly compensationPathways for professional growthDynamic and engaging work...


  • Newton, United States Spindrift Full time

    Customer Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Customer Operations Coordinator to join our team at Spindrift. This role will be responsible for processing customer orders, maintaining effective communication with internal and external partners, and resolving issues in a timely manner.Key...


  • Newton, United States Mass General Brigham Full time

    Job SummaryThe Transportation Technician plays a vital role in the healthcare team, providing patient, equipment, and information transportation services to patients and staff. This position requires strong communication and coordination skills to ensure seamless transportation and equipment coordination.Key ResponsibilitiesTransport patients and equipment...


  • Newton, United States Crate and Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...


  • Newton, United States Crate&Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Clinic Coordinator

    4 days ago


    Newton, United States Dana-Farber Cancer Institute Full time

    This position is 100% on-site Monday through Friday 9:30am-6pm. Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional...


  • Newton, United States Trinity Health Full time

    Job Title: Administrative Data CoordinatorWe are seeking a highly skilled and detail-oriented Administrative Data Coordinator to join our team at Trinity Health. As a key member of our administrative staff, you will play a critical role in supporting the Chief Operating Officer and organization by performing financial, operational, and administrative...

  • Practice Coordinator

    13 hours ago


    Newton, Massachusetts, United States LifeStance Health Full time

    {"Job Title": "Practice Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Practice Coordinator to manage the front office daily activities for our practice location. This role is responsible for ensuring quality customer service to in-person and remote patients and clinicians.", "Responsibilities": "Create a positive work...


  • Newton Center, Massachusetts, United States Premier Plastic Surgery Partners LLC Full time

    Job OpportunityWe are seeking a highly skilled Registered Nurse to join our team as an OR Manager at Premier Plastic Surgery Partners LLC. As a key member of our surgical team, you will be responsible for coordinating surgery, maintaining patient records, and ensuring compliance with accreditation standards.The ideal candidate will have strong organizational...


  • Newton, United States Fraser Engineering Company, Inc Full time

    Senior HVAC Service Manager OpportunityFraser Engineering Company, Inc. is a leading Mechanical Contractor based in Newton, MA, with a rich history of delivering outstanding craftsmanship and collaborative partnerships with customers. We are seeking an experienced Senior HVAC Service Manager to join our team.Key QualificationsMinimum 5 years of experience in...


  • Newton, United States Fraser Engineering Company, Inc Full time

    Senior HVAC Service Manager OpportunityFraser Engineering Company, Inc. is a Newton, MA-based Mechanical Contractor with a rich history of outstanding craftsmanship, constant improvement, and collaborative partnerships with customers.We are seeking an experienced Senior HVAC Service Manager to join our team. If you are looking for a new challenge in a...


  • Newton, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.Key ResponsibilitiesManage and coordinate pharmacy operations,...


  • Newton, United States Fraser Engineering Company, Inc Full time

    Senior HVAC Service Manager OpportunityFraser Engineering Company, Inc. is a leading mechanical contractor based in Newton, MA, with a rich history of delivering exceptional craftsmanship and collaborative partnerships with customers.We are seeking an experienced Senior HVAC Service Manager to join our team. As a key member of our operations team, you will...


  • Newton, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...


  • Newton, Massachusetts, United States Bassett Furniture Full time

    Job SummaryThe Front Desk Coordinator/Accounts Payable position at Bassett Furniture is a unique opportunity to combine administrative and accounting skills in a dynamic environment. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various accounting and clerical...

  • Logistics Coordinator

    3 weeks ago


    Newton, New Jersey, United States Thorlabs Full time

    Job SummaryThe Shipping Clerk I Pm Shift is responsible for ensuring timely and accurate shipment of packages in accordance with sales order instructions. This role requires attention to detail and effective communication skills to meet customer expectations.Key ResponsibilitiesVerify and process shipping orders to ensure timely deliveryCoordinate with...


  • Newton, United States Bassett Furniture Full time

    Job SummaryThe Front Desk Coordinator/Accounts Payable position at Bassett Furniture, Inc. is a unique opportunity to combine administrative and accounting skills in a dynamic environment. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and performing a range of accounting and...