Clinical Case Manager

4 days ago

San Francisco, California, United States Family Service Agency San Francisco Full time
Job Description

The Clinical Case Manager will evaluate the needs of clients living with mental, emotional, and/or substance abuse problems and develop a treatment plan in coordination with providers, family members, and support systems.

Treatment plans will typically include coping skills development, psychiatric medication management, and linkage to basic needs. The Clinical Case Manager will provide a safe and supportive environment for agency's clientele and adhere to laws regarding confidentiality and reporting requirements.

Services will be provided both in the field and in the office and include individual and group therapy, crisis intervention, case management, client advocacy, and education. The case manager must maintain accurate and detailed observation and progress records for electronic billing data entry.

Program Responsibilities
  • Provide case management, mental health services, and crisis intervention for adults living with severe mental illness
  • Develop and maintain good clinical relationships with clients
  • Assist clients to maintain stability in the community by offering support and linkage to needed services
  • Collaborate with community partners in housing
  • Provide case management and independent living skills education to clients in the office and in the home
  • Responsible for 15 hours of direct (face-to-face) service to clients per week
  • Maintain timely documentation of services provided
  • Carry a caseload of up to 17 clients
  • Provide officer-of-the-day responsibilities as part of Adult ACM team
Requirements
  • Masters degree in Social Work, Counseling, Marriage and Family Therapy or Clinical Psychology with a current California State registry certification
  • Experience supporting a mental health program a plus
  • Experience providing case management and mental health services to those living with a severe mental illness and/or who are dually diagnosed a plus
  • Experience with Medi-Cal billing/documentation
  • Comprehensive range of mental health and substance abuse counseling, assessment, and crisis intervention skills
  • Working knowledge of word processing (i.e. Microsoft Word, Excel and Access)
  • Willingness to work from a strength-based, harm reduction, client-centered model with an emphasis on evidence-based practices
  • Ability to work cooperatively on a multi-disciplinary team
  • Strong organizational, communication, time management, and interpersonal skills
  • Ability to maintain accurate and timely documentation of clinical work
  • Ability to thrive in a fast-paced environment
  • Valid CA Driver's License preferred

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