Customer Service Representative

4 weeks ago


Goleta, California, United States Toyota of Santa Barbara Full time

We are seeking a highly skilled and detail-oriented Receptionist and Administrative Assistant to join our team at Toyota of Santa Barbara. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Answer dealership phones and greet customers in a professional and friendly manner.
  • Direct customers to the correct department and notify the appropriate person that a customer is waiting.
  • Work cooperatively with the sales and other internal teams to ensure seamless customer service.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Type memos, correspondence, reports, and other documents as needed.
  • Assist in scheduling and confirming sales appointments.
  • Perform other duties as assigned by management.
Requirements:
  • Excellent listening and communication skills.
  • Punctual nature and ability to handle schedule flexibility.
  • Professional appearance and eagerness to improve on all aspects.
  • Valid driver's license and clean driving record.
  • Bilingual a plus.

Compensation range: $/hour

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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