Senior Retail Operations Manager
1 month ago
Fleet Farm is seeking an experienced General Manager to lead our retail store operations. As a key member of our team, you will be responsible for driving profitability, excellence, and customer satisfaction.
Key Responsibilities:- Recruit, develop, and manage a high-performing team of store leaders and associates.
- Oversee all aspects of store operations, including product assortment, inventory management, and margin analysis.
- Develop and implement strategies to drive top-line sales, comp sales increases, and customer satisfaction.
- Ensure compliance with company policies, procedures, and guidelines regarding customer service, safety, loss prevention, and inventory management.
- Responsible for all activities associated with Federal Firearm disposition, acquisition, sales, inventory, and recordkeeping.
- Drive sales through superior merchandising skills and visual placement of products.
- Promote Fleet Farm's customer loyalty program, credit card, and other company initiatives.
- Bachelor's Degree in Business, Marketing, or related field or equivalent experience.
- 5 years of retail management experience in a Big Box setting.
- Proven ability to lead, coach, and build relationships with subordinates, peers, and Corporate partners.
- Direct and motivate a diverse population of full-time and part-time team members.
- Use logic, experience, and analytics to accomplish business and personal goals.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law.
Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
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