Restaurant Operations Manager

1 week ago


Lilburn, Georgia, United States Itek Us Inc Full time
Job Summary

The General Manager is responsible for overseeing the daily operations of our Moe's Southwest Grill location. This includes ensuring exceptional guest satisfaction, managing team members, and driving profitability.

Key Responsibilities
  • Guest Service: Ensure 100% guest satisfaction in areas of Quality, Service, and Cleanliness. Respond to guest complaints and take necessary actions to resolve issues.
  • Personnel: Provide direction to team members on operational and procedural issues. Develop team members through ongoing feedback and performance reviews.
  • Working Conditions: Work a 50-hour weekly schedule, with occasional variations to ensure restaurant operation. Perform tasks that require prolonged standing, bending, stooping, twisting, and lifting items weighing up to 50 pounds.

Requirements: Ability to work with hot, cold, and hazardous restaurant equipment. Operation of phones, computers, and other office equipment.



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