Operations Business Analyst

2 weeks ago


Memphis, Tennessee, United States Alta It Services Full time

Position Overview:
We are seeking a dedicated Business Operations Analyst to support our operational initiatives. This role is essential in ensuring the efficiency and effectiveness of our business processes.

Key Responsibilities:
  • Data Analysis: Demonstrate proficiency in data gathering, examination, and interpretation. Utilize advanced data analysis tools, particularly Excel, to derive insights.
  • Project Management: Exhibit a solid grasp of project management methodologies such as Agile, Scrum, and Waterfall. Responsible for monitoring project milestones and ensuring timely completion of tasks.
  • IT Knowledge: Possess familiarity with IT operations, systems, and infrastructure, including key performance metrics.
  • Reporting: Create detailed and visually engaging reports and dashboards. Utilize report generation tools effectively, including PowerPoint, Excel, and PowerBI.
  • Critical Thinking: Apply strong analytical skills to assess complex data, identifying trends and insights. Develop strategic recommendations based on data analysis.
  • Attention to Detail: Maintain a high level of accuracy in data analysis and reporting. Identify discrepancies to ensure data integrity.
  • Business Acumen: Understand key business metrics and their relation to IT performance. Align IT activities with overarching business objectives.

Communication Skills:
Excellent verbal and written communication skills are essential for this role, enabling effective collaboration across teams. M2

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