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Customer Service Representative

2 months ago

Dallas, Texas, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their storage needs.
  • Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
  • Cash Handling: Manage cash drawers, make bank deposits, and maintain accurate records.
  • Communication: Maintain open and effective communication with customers, colleagues, and management to ensure seamless operations.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: A valid driver's license and reliable transportation are necessary for travel between work locations and conducting work-related business.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate.
  • Benefits: Eligibility for full-time benefits, including medical, dental, vision, 401(k), and more.
  • Opportunities for Growth: Career advancement opportunities and professional development.
About Us

Public Storage is a leading self-storage company committed to providing exceptional service to our customers. We are proud to be recognized as a Great Place to Work and offer a supportive and inclusive work environment.