Automotive Service Specialist
7 days ago
A skilled Service Advisor is needed to provide exceptional customer service and ensure seamless interactions between customers and the service team at Lost Pines Toyota. The ideal candidate will possess excellent communication skills, a strong understanding of automotive services, and the ability to explain complex technical information in a clear and concise manner.
Responsibilities:
- Interact with customers to understand their automotive service needs and provide accurate information.
- Assist customers in understanding the scope of required repairs and maintenance.
- Coordinate appointments and effectively manage the service schedule.
- Generate accurate and detailed service estimates.
- Act as a liaison between customers and the service team.
- Maintain accurate and organized service records.
- Upsell additional services that may benefit the customer and the longevity of their vehicle.
Qualifications:
- Exceptional interpersonal and communication skills.
- A solid understanding of automotive services and repairs.
- Strong organizational and multitasking abilities.
- Comfortable using computerized systems for estimating, invoicing, and managing customer information.
- Ability to work collaboratively with service technicians and other team members.
Experience:
Prior experience in a similar role within the automotive industry is preferred but not mandatory.
The estimated salary for this position is around $45,000 - $60,000 per year, depending on qualifications and experience.
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