Server Associate
1 month ago
We are seeking a skilled Server Associate to join our team at The Village Dallas. As a Server Associate, you will be responsible for delivering exceptional guest service and creating a memorable experience for our patrons.
Key Responsibilities:- Guest Service: Provide unobtrusive, knowledgeable, and genuine service to every guest, every time.
- Table Management: Display a warm, personalized, and caring welcome by greeting our guests upon arrival to their table.
- Menu Presentation: Present menus, answer questions, and make personalized suggestions regarding food and beverage pairings.
- Order Management: Place guest's orders according to cooking and prep times, ensuring seamless and impeccable service.
- Team Collaboration: Partner with team members to serve food and beverages that meet or exceed guests' expectations.
- Communication: Communicate with guests to ensure their satisfaction and collect additional feedback and insights.
- Additional Responsibilities: Respond to additional guests' requirements by inquiring of needs; observing dining process, clean and set up the dining areas for the following service, refill/restock service areas according to the departments' standards, and perform other reasonable job duties as requested by leader.
- Education: High School Diploma or related preferred.
- Certifications: Current TABC and Food Handler's certification.
- Knowledge and Skills: Exhibit elevated food, wine, and beverage knowledge, team oriented, knowledge of POS systems, knowledge of international cuisines and various cooking methods preferred, must be able to detail and define all ingredients on the food menu and recommend menu pairings accordingly, organized and detail oriented with the ability to be flexible, operate with passion, integrity, and respect for both internal team members and external guests.
- Physical Requirements: Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds, work requires the following motions: bending, twisting, squatting and reaching, exposure to temperatures: 90 degrees Fahrenheit.
The Village Dallas is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.
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