Customer Care Specialist

1 day ago


Great Neck, New York, United States Northwell Health Full time

Job Description:

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The Customer Care Specialist will be responsible for providing exceptional service to patients and families by operating the telephone console, answering incoming calls, and performing routine clerical duties.

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Responsibilities:

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  • Operate the telephone console and answer incoming calls on the main number and calls for the Call Center, Pharmacy, Communications, and Healthcare">
  • Perform various routine clerical duties, including data entry and documentation">
  • Provide excellent customer service and communication skills to patients and families">
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Requirements:

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  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred">
  • 1-2 years of customer service experience in a healthcare setting">
  • Excellent communication and interpersonal skills">
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Salary Range:

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$45,000 - $65,000 per year, depending on experience


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