Hospitality Server

4 weeks ago


Moosic Pennsylvania, United States Courtyard Scranton Montage Mountain Full time
Job Summary

We are seeking a skilled and friendly Bistro Server to join our team at Courtyard Scranton Montage Mountain. As a Bistro Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Serve Food and Beverages: Serve food and/or beverages to guests in a courteous and friendly manner, adhering to established brand and hotel guest service standards.
  • Set Up and Maintain Work Area: Set up necessary supplies, food, and beverages at the beginning of the shift and maintain a stocked work area at all times.
  • Take Orders and Process Payments: Take orders from customers, input orders, obtain payment, and provide change.
  • Communicate with the Kitchen: Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Prepare Food and Beverages: Prepare food, coffee, and other beverages, including alcohol, when necessary.
  • Count Bank and Complete Reports: Count bank at the end of the shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
  • Clean Equipment and Areas: Clean all equipment and areas, locking equipment doors, etc.
  • Abide by Regulations: Abide by state, federal, and corporate requirements pertaining to serving alcoholic beverages.
  • Follow Sustainability Guidelines: Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice Safe Work Habits: Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Ensure Guest Satisfaction: Ensure overall guest satisfaction.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Experience: Previous food and beverage experience or equivalent training required.
  • Work Environment: Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Physical Demands: Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.

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