Customer Service Delivery Driver

6 days ago

Parkersburg, West Virginia, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Delivery Driver. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring timely and safe delivery of products to our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Process sales transactions accurately and consistently with company policies and procedures
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products to customer specifications
  • Load, transport, and deliver items to customers in a safe and timely manner
  • Assist with loading and unloading items from vehicles
  • Maintain the store vehicle and alert the supervisor to repair and servicing needs
  • Adhere to assigned routes and follow time schedules
  • Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
  • Prepare reports and other documents relating to deliveries
  • Operate equipment and machines, such as cars, trucks, forklifts, etc.
Requirements
  • Must be at least 21 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
About Us

Sherwin-Williams is a company that values diversity and inclusion. We believe in careers that grow with you and offer opportunities for professional development and advancement. We are committed to providing a safe and inclusive work environment for all employees.

How to Apply

To apply for this role, please submit your application through our website. We will review your application and contact you if we would like to schedule an interview.

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