Staffing Coordinator
3 weeks ago
As a Staffing Coordinator at DCH Health System, you will play a vital role in planning, organizing, and implementing the staffing needs within the Department of Nursing. This position requires strong interpersonal skills, the ability to work in stressful situations, and a commitment to providing excellent patient care.
Key Responsibilities
Prepares and maintains accurate schedules and attendance records
Consistently communicates staffing changes to the unit by telephone, text message, and/or computer
Strives to provide optimal staffing as per staffing plan for each assigned nursing unit and escalates appropriately when goals cannot be met due to resource limitations
Adheres to safe scheduling practices
Maintains accurate records such as unplanned absences (call-ins), Patient Attendant requests, Charge Nurse requests for increased staffing due to high acuity, low census process, etc.
Maintains and updates employee database information and telephone numbers
Demonstrates the ability to use the appropriate scheduling codes for documentation
Applies pay codes accurately
Uses API Centricity staffing and scheduling module and time and attendance module while assisting Managers/TLs or Charge nurses as appropriate
Demonstrates a working knowledge of each unit's 'Master Staffing Plan' and flexible caregiver hours
Ability to make fair and consistent staffing adjustments based on call ins, acuity changes, census, caregiver hours, experience of staff, and recommendation of the Manager, Team Leader, Charge Nurse and/or Nursing Supervisor
Routes information and telephone calls to the appropriate person
Effectively communicates in a clear, concise manner to the Manager/Team Leader, Charge Nurse and/or Nursing Supervisor
Responds to CTO requests within the defined period of the policy
Understands the short notice time off process and adhere to staffing guidelines (cancel OT, Flexi staff, and per diem)
Prepares daily staffing huddle forms
Communicates staffing needs accurately to the Administrative Supervisor
Requirements
High school diploma or GED required
Typing skills (30 wpm), strong interpersonal skills; must be able to work in stressful situations; practices professional telephone courtesy at all times; and must have computer skills
Must be able to read, write legibly, speak, and comprehend English
Work Environment
Communicate with different personalities and engage in face-to-face discussion
Dealing with unpleasant or verbally aggressive personalities
Must be able to deal with conflict
Must be able to communicate clearly and accurately
Must be able to receive delegation
Must be able to work in groups
Must be able to talk to others to convey information effectively
Able to listen to and understand information and ideas presented through spoken word
Must be able to perform structured and unstructured work
Must be able to meet time pressure and time lines
Must be able to perform in exact and accurate manner
Able to manage staffing schedules to meet census needs
Must be able to use electronic mail, telephone, and texting
Includes possible exposure to human body fluids, disease, infection, lab chemicals, and hazardous materials and/or cleaning solutions
Physical Factors
Physical presence onsite is essential
Vision and hearing normal or correctable to within normal range
Able to perform duties with or without reasonable accommodations
Able to stand, walk, kneel, sit, and stoop
Able to tolerate prolonged periods of sitting
Must possess fine motor skills required to conduct data entry
Must be able to tolerate prolonged periods of standing and walking
Must be able to reach reasonable distances in any direction
Must be able to stand, walk, kneel, bend, sit, stoop, and lift
Must be able to run in an emergency
Must be able to move fingers in a coordinated manner and must be able to feel and perceive temperature, texture, shape, and size with fingertips
Must be able to move fingers in a coordinated manner
Must possess stamina to work prolonged shift
Must be able to handle high levels of stress
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Must be able to flex fingers in a coordinated manner for typing.
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