Route Service Manager

4 days ago


Stratford, Connecticut, United States UniFirst Full time

Route Service Manager Role

We are seeking a highly skilled and experienced Route Service Manager to lead our team of Route Service Representatives and Route Service Supervisors. The successful candidate will be responsible for recruiting, training, and developing a high-performing team that delivers exceptional customer service and drives business growth.

Key Responsibilities

  • Oversee the recruitment, training, and development of a team of Route Service Representatives and Route Service Supervisors
  • Build strong relationships with customers and drive customer satisfaction
  • Collaborate closely with location management teams to provide excellent customer service and product programs
  • Negotiate customer contract renewals

Requirements

  • Business savvy with a proven track record of driving profit and growth
  • Results-driven relationship manager with excellent communication and leadership skills
  • Ability to problem-solve and handle complex customer service situations
  • Strong computer proficiency (MS Office) and excellent verbal and written communication skills
  • 21 years of age and valid non-commercial driver's license in the state of residence
  • Must meet pre-employment DOT physical requirements and be physically capable of lifting up to 50 pounds

What We Offer

UniFirst offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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